What is the main purpose of special service seat checks?

The main purpose of special service seat checks is to ensure assistance for passengers with special needs. This process is designed to effectively identify and accommodate individuals who may require additional support during their travel experience, such as seniors, individuals with disabilities, or those traveling with young children. By using special service seat checks, Amtrak can ensure that the proper resources and assistance are readily available, enhancing the overall travel experience for passengers who might face challenges in a standard boarding or travel scenario.

This focus on accommodating special needs is crucial in maintaining accessibility standards and providing equitable service to all passengers. It reflects a commitment to inclusivity and helps to ensure that necessary arrangements, such as accessible seating or boarding help, are in place to assist those who need it the most.