What does the acronym MAAS stand for in the context of Amtrak services?

The acronym MAAS stands for "Meet and Assist." This service is part of Amtrak's commitment to providing exceptional customer care and support to passengers. The Meet and Assist program is designed to help travelers, particularly those who may need additional support such as the elderly, those with disabilities, or families with young children.

Through this service, Amtrak staff members are available to assist passengers at various points throughout their journey, including boarding and disembarking the train, navigating the station, and ensuring that travelers have the necessary accommodations for a comfortable experience. By offering personalized assistance, Amtrak enhances the overall travel experience and ensures that every passenger can access their services with ease and confidence.

Understanding this program's significance highlights Amtrak's focus on customer service and the importance of making travel inclusive for everyone. Other options presented do not capture the specific nature and intent of the target services within the context of Amtrak's offerings.